Here's how to troubleshoot issues safely.
Read our troubleshooting guides below.
Tumble DryerWhen this happens, the first thing to check is if your tumble dryer is getting power. The outlet voltage can be checked with a multi-meter. If there is no electricity flowing to the tumble dryer, the household electrical panel can be checked to see if any circuit breaker has been tripped.
When the tumble dryer's motor is overheated, it would shut down automatically to allow it to cool before it can be restarted.
Ensuring that the door of the tumble dryer is closed properly would resolve this as an open door may prevent the machine from turning on and running the programme.
A clogged drain hose could hinder the tumble dryer from being drained properly. The drain hose can be removed and a garden hose may be used to flush any blockages in the drain hose.
Another solution is to check if the drain pump is jammed. The tub should be drained and disconnected so the pump can be inspected for foreign objects. If foreign objects such as socks, pens or coins get wedged between the basket and the tub or becomes lodged in the pump, the tumble dryer will not be able to drain fully.
Using too much detergent will cause too many suds that will result in the tumble dryer not being able to drain in a timely manner.
When the tumble dryer becomes overloaded, it would become unbalanced and not be able to spin properly. Moving the clothes around to redistribute the load might help or simply reduce the current load for the machine to spin properly.
A faulty switch would cause the tumble dryer to malfunction. Additionally, the setting of the speed selector switch has to be properly positioned and should not be set between different speeds.
If a foreign object is stuck in the drain pump, a ‘humming’ sound may be heard when the tumble dryer is full of water.
Leaks could be caused by:
When this problem happens, a possible DIY solution is that the dispenser has to be cleaned. An ideal method of regular maintenance is to clean the dispenser monthly with a cup of warm distilled white vinegar. The vinegar should be poured into the dispenser and the tumble dryer should be run on a regular cycle to flush out any existing built-up residue.
Additionally, the type of detergent product used would also affect the tumble dryer's performance as well. A powder bleach should not be used in a tumble dryer that is designed for liquid bleach as this would also cause clogs to happen.
This could be caused by a failed drum seal due to frequent overloading or contact with foreign objects. In this case, the drum seal would need to be replaced.
Blocked ventilation, a clogged lint screen or a consistently overloaded machine would lead to a faulty thermal fuse and if this fuse gets broken, it would also need to be replaced.
Similar to the point above, this happens when the thermal fuse is broken due to the same reasons and would also have to be replaced.
When this happens, the first thing to check is if your tumble dryer is getting power. The outlet voltage can be checked with a multi-meter. If there is no electricity flowing to the tumble dryer, the household electrical panel can be checked to see if any circuit breaker has been tripped.
When the tumble dryer's motor is overheated, it would shut down automatically to allow it to cool before it can be restarted.
Ensuring that the door of the tumble dryer is closed properly would resolve this as an open door may prevent the machine from turning on and running the programme.
A clogged drain hose could hinder the tumble dryer from being drained properly. The drain hose can be removed and a garden hose may be used to flush any blockages in the drain hose.
Another solution is to check if the drain pump is jammed. The tub should be drained and disconnected so the pump can be inspected for foreign objects. If foreign objects such as socks, pens or coins get wedged between the basket and the tub or becomes lodged in the pump, the tumble dryer will not be able to drain fully.
Using too much detergent will cause too many suds that will result in the tumble dryer not being able to drain in a timely manner.
When the tumble dryer becomes overloaded, it would become unbalanced and not be able to spin properly. Moving the clothes around to redistribute the load might help or simply reduce the current load for the machine to spin properly.
A faulty switch would cause the tumble dryer to malfunction. Additionally, the setting of the speed selector switch has to be properly positioned and should not be set between different speeds.
If a foreign object is stuck in the drain pump, a ‘humming’ sound may be heard when the tumble dryer is full of water.
Leaks could be caused by:
When this problem happens, a possible DIY solution is that the dispenser has to be cleaned. An ideal method of regular maintenance is to clean the dispenser monthly with a cup of warm distilled white vinegar. The vinegar should be poured into the dispenser and the tumble dryer should be run on a regular cycle to flush out any existing built-up residue.
Additionally, the type of detergent product used would also affect the tumble dryer's performance as well. A powder bleach should not be used in a tumble dryer that is designed for liquid bleach as this would also cause clogs to happen.
This could be caused by a failed drum seal due to frequent overloading or contact with foreign objects. In this case, the drum seal would need to be replaced.
Blocked ventilation, a clogged lint screen or a consistently overloaded machine would lead to a faulty thermal fuse and if this fuse gets broken, it would also need to be replaced.
Similar to the point above, this happens when the thermal fuse is broken due to the same reasons and would also have to be replaced.
Disclaimer: The information provided by Service Box is for general guidance only. Attempting repairs on your own appliances or devices carries risk. Some repairs may void the manufacturer's warranty, and Service Box accepts no responsibility for any damage, costs, injury, or issues arising from attempts to carry out repairs based on this information. Always take proper safety precautions, especially when working with electrical equipment, to avoid the risk of electric shock, and be aware that electronic components can be damaged by static discharge. Check your manufacturer's warranty documentation before attempting any repair, and if in doubt, consult a qualified professional.
Give us a call on 0800 802 1892 and a member of our team will be happy to help.
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